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AI voice agents

Every missed call is a customer who called the next number. An AI voice agent answers on the first ring in Hindi, English or Hinglish, understands what the caller wants, books, orders or qualifies, calls back the ones you missed and passes anything sensitive to a person, at any hour, for the price of a part-time receptionist.

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Straight answer

What is an AI voice agent and what can it do for a business?

An AI voice agent is a phone assistant that answers calls with a natural voice, understands the caller in Hindi, English, Hinglish and other languages, takes bookings, orders and messages, answers questions from your business information, qualifies leads and writes the summary into your CRM, calls back missed callers, and transfers to a human when the caller asks or the topic requires it. It works on your existing business number.

What this usually looks like today

Calls missed during peak hours, after hours and on Sundays
A receptionist who can only be on one call at a time
Callers repeating themselves after a transfer
No record of what was said on the phone

The agents we build for voice and phone

5 agents, each with a trigger and a hand-off.

Every agent starts on a defined event, does one job from your own data and systems, and passes the conversation to a person at a defined point. That is what makes it safe to put in front of customers.

Receptionist

Answers every call on the first ring, greets in the caller's language, understands the request, answers from your information or routes it.

Starts on: Inbound call
Hands off: Transfers to a person on request or by topic, with a whispered summary

Booking and order taker

Books appointments, visits and tables, takes orders with confirmation read-back, sends a WhatsApp confirmation after the call.

Starts on: A booking or order intent
Hands off: Exceptions to the owner

Lead qualifier

Asks your qualifying questions naturally, scores the lead, books the meeting and writes the transcript summary into the CRM.

Starts on: A sales enquiry
Hands off: Hot leads are transferred live when a rep is free

Missed-call and reminder caller

Calls back missed callers within minutes, runs appointment confirmations and payment reminders, and records the outcome.

Starts on: Missed call or schedule
Hands off: Any request to talk to a person is honoured immediately

After-hours line

Takes detailed messages at night and on holidays, handles emergencies by your rules (emergency number, on-call transfer), and sends the morning summary.

Starts on: Call outside hours
Hands off: On-call person for emergencies

Worked example

What a caller experiences

An illustrative scenario, not a client result; numbers are typical of the size of business described.

01The phone is answered in under two seconds: "Namaste, Smile Clinic. Aap kaise madad chahte hain?" The caller asks in Hinglish for a Saturday appointment with the orthodontist.
02The agent checks the calendar, offers two slots, books one, confirms the name and phone number and sends the WhatsApp confirmation while still on the call.
03The caller asks whether braces hurt; the agent explains it will connect them to the clinic for clinical questions and offers a callback from the doctor's assistant.
04Reception sees the booking and the callback request; nobody was interrupted.

Connects to

· Your existing business number (forwarding) or a new number
· Calendar, CRM, booking or order systems
· WhatsApp Business API for confirmations after calls
· Business information, price lists and scripts as the knowledge base
· Your team's phones for transfers and on-call

Numbers we track

· Answered-call rate (target: 100 percent)
· Average time to answer
· Bookings and qualified leads per week from calls
· Transfer rate and reason
· Caller satisfaction from post-call surveys

Rules the agent never breaks

· Callers are told they are speaking with an assistant and can ask for a person at any time.
· Call recording and transcripts follow your consent policy and retention rules.
· Emergency and sensitive topics you define trigger an immediate human path.

Pricing

From $1,500 one-time for a knowledge agent, $4,000 for voice and sales agents, $9,000 for multi-agent platforms.

Running costs shown monthly. Every project starts with a written scope and a fixed price.

See the packages

Reviewed byVanshika RajputHead of Digital Marketing · updated 10 September 2026

FAQ

AI agents for voice and phone, answered.

How natural does the AI voice agent sound?

Natural enough that callers finish the conversation; we test the voice, pace and vocabulary with your real callers' language mix (Hinglish included) before launch. It introduces itself honestly as an assistant; callers care about being helped fast.

Which languages does it support in India?

Hindi, English and Hinglish natively, with regional languages depending on the use case; we confirm language coverage in discovery and test it with your actual call recordings.

Can it transfer to my team?

Yes. Live transfer when someone is free, with a short whispered summary so the caller does not repeat themselves, or a scheduled callback when nobody is.

What does an AI voice agent cost in India?

The voice and sales agent package is $4,000 one-time, including the number setup, integrations and evaluation; per-minute running costs depend on call volume and are shown on your invoice. Most businesses compare it with one receptionist salary and get 24-hour coverage instead of eight.

What can it not do?

It does not give medical, legal or financial advice, negotiate prices, or handle emergencies beyond routing them to a person. Those boundaries are written into the project and tested before launch.

Build the voice and phone agent your team needs first.

A 30-minute discovery call, a written scope, and a fixed price. You keep the scope either way.