CRM Developer

Job description

We are looking for a skilled CRM Developer to design, develop, and implement CRM solutions that streamline our business processes, enhance customer interactions, and improve overall efficiency. The ideal candidate will have a strong understanding of CRM platforms, custom development, and integration capabilities, along with the ability to collaborate effectively with cross-functional teams.

Responsibilities:

• Collaborate with business stakeholders to gather requirements and understand business processes, goals, and objectives related to CRM implementation.
• Design and develop customized CRM solutions using CRM platforms such as Salesforce, Microsoft Dynamics 365, or other CRM systems, tailored to meet the specific needs of our organization.
• Customize and configure CRM systems to support business workflows, data models, user interfaces, and reporting requirements.
• Develop custom plugins, workflows, web services, and integrations to extend the functionality of CRM platforms and integrate with other systems and applications.
• Implement data migration strategies to transfer data from legacy systems into CRM databases, ensuring data integrity and consistency.
• Develop and maintain documentation, including technical specifications, design documents, and user guides, to support CRM implementation and ongoing maintenance.
• Collaborate with cross-functional teams, including sales, marketing, customer service, and IT, to ensure alignment between CRM solutions and business goals.
• Conduct testing, troubleshooting, and debugging of CRM solutions to identify and resolve issues, ensuring optimal performance and usability.
• Stay up-to-date with the latest CRM trends, technologies, and best practices, and recommend innovative solutions to enhance our CRM capabilities.
• Provide technical support and training to end-users to ensure effective adoption and utilization of CRM systems.
   

Qualifications:

• Bachelor's degree in Computer Science, Information Technology, or related field.
• Proven experience (X years) in CRM development and implementation, with expertise in CRM platforms such as Salesforce, Microsoft Dynamics 365, or equivalent.
• Strong understanding of CRM concepts, data models, and architecture, along with proficiency in CRM customization and configuration.
• Experience developing custom plugins, workflows, web services, and integrations using CRM SDKs, APIs, and development tools.
• Familiarity with web technologies such as HTML, CSS, JavaScript, and RESTful APIs.
• Excellent problem-solving skills and the ability to analyze complex business requirements and translate them into technical solutions.
• Strong communication and collaboration skills, with the ability to work effectively in a team environment and interact with stakeholders at all levels.
• Ability to prioritize and manage multiple projects simultaneously in a fast-paced environment.
• Certification in CRM platforms such as Salesforce Certified Platform Developer, Microsoft Certified: Dynamics 365 Customization and Configuration, or equivalent is a plus.
• Experience with Agile development methodologies and project management tools is preferred.

Location: Noida, Sector-63

Working days: 5.5 Days

Timing : 10:00 AM - 07:00 PM

Experience : 3 years

Job Location:

Salary: ---